HomeGo Reviews: How This Cash-For-Homes Company Works

Does HomeGo serve your area?

HomeGo currently has 30 offices and serves select markets in 21 states, including:

As of January 2025. See HomeGo’s locations page for service cities in your state.

What situations are a good fit for HomeGo?

On its website FAQ page, HomeGo clearly states that it specializes in buying homes that need repairs or from homeowners who need to sell fast. The company explains that its clients must be “willing to sell for less than market value.” This is a common business model practiced by most “we buy houses” companies.

Like many house-buying groups, HomeGo’s target customers are typically homeowners facing financial hardships and/or who have homes that need work — expensive repairs that the owner cannot afford or does not want to address.

What is the cost of using HomeGo?

Using HomeGo to sell your house is free; there are no service fees, commissions, or closing costs for the seller. HomeGo makes money by reselling the properties they purchase from sellers at a profit.

HomeGo reviews

In this section, we’ll provide a snapshot of HomeGo reviews and customer ratings taken from the company’s Irving, Texas headquarters Better Business Bureau page and its Google customer reviews page. However, when evaluating HomeGo reviews, it’s important to keep in mind that each location can have its own BBB or Google customer feedback pages. The reviews you see for one location could be very different from the reviews about another location.

Better Business Bureau reviews: HomeGo holds an A+ BBB rating, but its headquarters location is not listed as a BBB-accredited business. However, many of its local offices are independently accredited by the BBB. Most company locations share a 2.47-star rating out of 5 stars.

Google customer reviews: In contrast with its BBB rating, HomeGo’s overall Google customer reviews rating is significantly higher, at 4.6 stars out of 5 stars.

Below are short snippets from the company’s Irving, Texas headquarters BBB and Google reviews pages. HomeGo also hosts customer reviews and testimonials on its website.

5-star positive review snippets

• The process was painless and effortless. I highly recommend for a quick sale of your home.
• HomeGo was the best choice to sell my house. I needed out fast and did not want to go with a Realtor.
• Strong offer on my distressed listing and excellent communication all the way through.
• The process was fast and painless from start to finish. The offer was good and our rep did everything he promised.
• HomeGo had the best [offer] and stuck with their offer. Cash closing inside of three weeks.
• HomeGo was by far the most professional [company]. (One never called back, and the other came through without leaving any paperwork with quotes, etc.)
• I constantly asked questions along the way, and [my Homego rep] reassured me that everything was going as planned and on schedule.
• HomeGo was very accommodating, leasing the house back to me for a few days.
• HomeGo was a dream to work with. I sold the house in one week.
• I knew my house needed many repairs, so I was delighted to sell my home as is.
• Everything went smoothly; the closing was very easy and quick.
• Our agent was patient and true to our original deal.
• The entire transaction was simple and well-explained.
• Contract closing and funds were wired in a timely fashion, as promised.
• Their offer was more than fair.

1-star negative review snippets

• I receive too many unwanted letters from them with offers to buy my home, which is not for sale.
• Trashy sales tactics of taking pictures of the front of your home, mailing you a “Time-sensitive” letter with that picture seen through the envelope.
• I’m tired of getting their mailer. It’s not environmentally friendly. It creates so much waste for the landfills and uses energy to recycle the flyers.
• Three different times, they wanted a walk-through so they can lowball even more.
• I keep receiving letters after numerous requests to be removed.
• Don’t bother with this company. The agent we’d dealt with cost us potential buyers.
• Very aggressive (solicitations) to buy you out of your home.
• Predatory business model sends unsolicited letters to homeowners.
• They will not stop sending me letters in the mail trying to buy my house.
• Sends letters to homes without checking the status of the house or church or temple.
• This company sends unwelcomed mailing offers to buy my home.
• Do yourself a favor and find a company that cares about you as a human being.
• Seems comfortable with changing the terms of a contract after it has been signed.
• I would use a local agent, not someone claiming to be local over 60 miles away.

Additional HomeGo BBB pages to read local reviews

To assist you further as you search HomeGo reviews, we’ve created a table with direct links to local HomeGo BBB pages where you can read regional customer feedback.

HomeGo BBB review pages available as of January 2025

Pros and cons of using HomeGo

If you’re considering selling your home through HomeGo, it’s important to weigh the advantages and potential drawbacks to determine if it’s the right fit for your situation. Here’s a breakdown of the pros and cons:

Pros of using HomeGo

• Fast and straightforward process: HomeGo’s streamlined approach allows homeowners to sell their property quickly, often closing in as little as seven days.
• No repairs or cleaning required: HomeGo buys homes as-is, so you won’t need to spend time or money fixing up your property before selling.
• Transparent cash offers: With no hidden fees or last-minute changes, you’ll receive a firm cash offer during your initial walk-through, giving you peace of mind.
• Flexibility in closing: HomeGo lets you choose your closing date and move-out timeline, even offering a leaseback option if you need to stay longer.
• No contingencies: Since HomeGo pays with cash, you won’t have to worry about deals falling through due to financing issues or buyer contingencies.

Cons of using HomeGo

• Lower offers than the open market: Cash-buying companies like HomeGo typically offer less than what you might get by listing your home with a real estate agent, as they account for repairs, resale value, and profit margins.
• Limited to specific situations: HomeGo is best suited for sellers who need to sell quickly or prioritize convenience over maximizing profit. If you’re not in a hurry, you might explore other options for a higher payout.
• No negotiation: HomeGo’s offers are firm, which means there’s little to no room for counteroffers or adjustments.
• Not ideal for unique properties: Homes with rare features or in highly desirable markets may fetch better prices through traditional sales methods or larger iBuyer companies.
• Availability is limited: HomeGo’s services are not available in all areas, which can limit options for some sellers.

How Much Is Your Home Worth Now?

Home values have rapidly increased in recent years. How much is your current home worth now? Get a ballpark estimate from HomeLight’s free Home Value Estimator.

Get Estimate

Vet cash buyers and know your home’s worth

Before accepting a cash offer for your home, it’s important to vet the buyer and understand the full market value of your property. Whether it’s HomeGo or another house-buying company, it’s wise to compare offers before making a commitment. Here are some helpful tips:

• Research the buyer: Look into the company’s reputation and track record. Read customer reviews and testimonials and see if the business provides real solutions for sellers in your situation.
• Understand your home’s value: Consult a local real estate agent and request a competitive market analysis (CMA), a detailed report that compares your home with recently sold homes in the area. Another option is to get an independent appraisal to ensure the cash offer is fair. An appraisal may cost $300-$500 but will give you valuable insights that could help you save thousands of dollars by avoiding a low-ball offer.
• Consider the purchase terms: Beyond the cash offer price, review the terms of the purchase contract. Understand any conditions or fees involved in the sale. Also, ensure that the closing timeline fits your next move.

Before committing to a “we buy houses” company, HomeLight suggests you compare cash offers to what an experienced local real estate agent might be able to get for your home. HomeLight can connect you with top-performing agents in your market.

You can also use HomeLight’s free Home Value Estimator to get an initial ballpark estimate in less than two minutes.

Alternatives to HomeGo

If HomeGo doesn’t seem like a good fit, you have options. Perhaps HomeGo doesn’t serve your area, or maybe you are wisely requesting multiple cash offers to compare your options. Below are some examples of other popular services to sell your home with speed and convenience:

• Simple Sale by HomeLight
• We Buy Houses
• We Buy Ugly Houses
• Sundae
• Mark Spain Real Estate
• Homeward
• Opendoor
• OfferPad

In addition to these companies, don’t rule out partnering with a top real estate agent. For those not facing an immediate financial or moving deadline, selling through an experienced agent can almost always secure a considerably higher sale price — and more proceeds.

How does HomeLight Simple Sale work?

Simple Sale is an all-cash offer platform created by HomeLight that takes the stress and uncertainty out of selling your home. Our online platform connects you with the largest network of trusted cash buyers in the country. But unlike more house-buying services, Simple Sale shows you all your options.

With Simple Sale, you’ll receive a no-obligation cash offer within 24 hours and can close your sale in as little as 10 days. In addition, our platform compares your cash offer amount with an estimation of what you might receive if you list your home on the market using a top agent.

Simple Sale also recommends performance-proven agents in your area based on transaction data (sale-to-list ratios) and thousands of customer reviews. You’ll know which local agents sell the most homes in your city and price range, so you can see all your options in one place.

Here is the easy 4-step Simple Sale process:

HomeLight’s Simple Sale platform can provide cash offers for homes nearly anywhere in the country and in almost any condition.

Nearly 2 million people have used HomeLight to get a better outcome when buying or selling their home. Read more customer reviews about HomeLight and Simple Sale on our testimonial page.

Free tools offered by HomeLight

• Find a Top Agent
• Home Value Estimator
• Agent Commissions Calculator
• Home Affordability Calculator
• Net Proceeds Calculator
• Best Time to Sell Calculator 

Is an all-cash offer right for you?

Deciding on a cash offer for your home through companies like HomeGo hinges on your unique goals, needs, and circumstances. HomeGo and Simple Sale reviews often highlight the streamlined experience of selling for cash, but homeowners face different life challenges and chapters.

If speed and convenience are at the top of your priority list — and you’re willing to trade potentially higher proceeds for certainty — then a cash offer might be the right solution for you. For some, the convenience can’t be beat.

If you want to maximize your home’s selling price and have the flexibility to take a more traditional selling route, exploring agent options might be more beneficial.

Evaluate your options carefully to make a choice that fits your goals and timeline. If you want to see all your options in one place, try HomeLight’s Simple Sale today. Get started by answering a few questions about your home and selling timeline. There is no risk or obligation to request an offer.

Header Image Source: (Ron Greenberg / Pexels)